About Alghanim Travel

Alghanim Travel is a division of Alghanim Industries, the largest, most diversified privately owned group of companies in Kuwait. Recognized as the pioneer of the Kuwait travel industry, Alghanim Travel is the largest and oldest travel distributor in Kuwait, specializing in Business/Corporate travel, Holidays and Leisure, Retail outlets, Airline GSA's and a host of other travel related products and services.

Alghanim Travel represents British Airways, Gulf Air and Eurorail.

Alghanim Travel is firmly established as market leader and trendsetter in Kuwait's Travel Industry, spearheading innovative progress through adoption of modern management techniques and keeping abreast with International innovation in technology and online travel solutions.

Alghanim Travel's mission is to "provide comprehensive travel management and consistent quality customer services and cost effective travel solutions to customers traveling to and from Kuwait" through provision of tailor made travel modules and creating mutually beneficial business relations.

Our outlets are "One Stop Travel Shop", offering a wide range of travel products and services, including:

• Servicing ability locally, regionally and globally, including PTA's set up world wide.
• Consistent and quality service by our dedicated, professional and experienced travel consultants.
• Exclusive corporate travel department with 24/7 availability for our corporate customers.
• Travel policy management and service level agreements.
• Implant and ability to serve the clients on site.
• Specialized in serving different market and business segments.
• Hotel reservation and car hire (world wide).
• Holidays and leisure – a wide range of leisure products all over the world to suit customer needs.
• Cutting edge technology, with online travel system and instant booking, confirmation and documentation.
• A host of other travel related services, including air charters, group and event management, meetings, incentives, conferences, travel insurance, meet and assist service, euro rail and cruises.

Information Technology is increasingly playing a major role in our business and driving the travel industry. Alghanim Travel is committed to International technological advancement and has implemented state of art travel solutions. The integration of our 'front office' reservation system with our 'mid office' and 'back office' allows us to provide a host of additional value added benefits and service enhancements, including:

• Traveler profile synchronization, back office integration and end to end solution.
• CRM – Travel policies and preferences, travel authorization, profiling etc.
• Travel Policy Management with predetermined preferences and priorities.
• On line portal for corporate traveler with built in controls, password and access levels.
• Reservation status and travel information on line.
• Customized access with use of on line facilities to suit client needs/policies.
• Electronic vouchers for hotel and car reservations.
• On line holidays and leisure products and services with payment gateway.
• Customized and comprehensive management information reports.
• E-Ticket tracker system, trip purpose codes and pre–trip/post–trip data.

Alghanim Travel is well known for its solid financial standing and high standard of business ethics and is committed to "Customer Satisfaction", "Teamwork", "Technological and Innovative progress", "Growth" and "Partner Satisfaction".